Privacy Policy 

Consent to the Collection and Use of Personal Data

C-MED Co., Ltd. (hereinafter referred to as the "Company") complies with the Personal Information Protection Act and protects users' personal information while ensuring the prompt and smooth handling of any related issues. This consent form outlines the Company's policies regarding the collection and use of personal information.


1. Purpose of Collecting and Using Personal Information

The Company collects and uses personal information for the following purposes. Collected information will not be used for any purposes other than those stated below, and if the purpose changes, separate consent will be obtained in advance.

  • Inquiry Handling and Customer Support

Receiving and responding to online inquiries

Providing consultation on products and services

Reflecting customer feedback and making service improvements

Service Provision and Operations

  • Offering customized services and managing customer relations

Providing service-related notifications and announcements

  • Other

Supporting users in utilizing the services smoothly

Retaining records to fulfill legal obligations and resolve disputes


2. Personal Information Collected

The Company collects the following personal information when inquiries are submitted.

Category

Information Collected

Required Information

Name, email, contact details (phone or mobile number), inquiry details

Optional Information

Company name, job title, additional inquiry details


3. Retention and Use Period of Personal Information

The collected personal information is, in principle, destroyed without delay once the intended purpose is achieved. However, if retention is required by law, the information will be stored for a specified period before being destroyed.

Inquiry record retention: Stored for one year after inquiry resolution

Retention period as per applicable laws:

Records of contracts, withdrawals, payments, and service provision: 5 years (Consumer Protection Act)

Records of consumer complaints or dispute resolution: 3 years

Advertising and display records: 6 months (E-commerce Act)


4. Provision and Delegation of Personal Information

The Company does not provide users' personal information to third parties.
However, in cases where users provide prior consent or when required by applicable laws, personal information may be disclosed.

Additionally, for smooth service operation, certain tasks may be delegated to external service providers. If there are any changes to the delegated companies, the Company will announce them through official notices or separate announcements.


5. Procedures and Methods for Destroying Personal Information

When the retention period expires or the purpose of processing has been achieved, personal information is promptly destroyed.

Electronic files: Permanently deleted using an irreversible method

Printed documents: Shredded or incinerated


6. Rights Regarding Personal Information and How to Exercise Them

Users may request access, correction, or deletion of their personal information at any time by contacting the department below.

 ▶Personal Information Protection Department

Customer Service Center: Customer Support Team

Contact Details:

Phone: +82-2-416-7292

Email: cmedemi7292@naver.com

Fax: +82-2-416-7293

The Company will promptly and appropriately address users' requests.


7. Right to Refuse Consent to Personal Information Collection and Use

Users have the right to refuse consent to the collection and use of their personal information.
However, refusal to provide required information may result in limitations when submitting inquiries.


I have read and understood the above content and consent to the collection and use of my personal information.

Company Name : CMED Co., Ltd.    CEO : Jongseok Choi    Business Registration Number : 298-88-00658 

E-commerce License : 2022-Seoul-Songpa-1388    Phone : +82-2-416-7292    FAX : 82-2-416-7293    E-mail : cmedemi@naver.com 

Addres : 5F, 101 Ogeum-ro, Songpa-gu, Seoul, Korea    Factory Address : A-dong, 301, 25 MisagangbyeonJungang-ro 7-gil, Pungsan-dong, Hanam-si, Gyeonggi-do, Korea